“This pinpointed targeted marketing to New Residents is the BEST marketing we have ever done! Our customer conversion rate is 25% to 35% every month! In our market, we mail out to 122 New Residents monthly, so that’s up to 42 brand new customers we are seeing each month! No other form of marketing we have ever used produces anything like Town Hall. I am so excited about these results that today I have added another Zip Code to our original program and referred a dear friend that owns a Restaurant in the area too. Thank you Town Hall.”
Alan Stewart - Austin
Cuppa Austin Coffee
Most effective advertising I have ever done. I would say I am getting over 50% return customers from the New Residents that I met from Town Hall over the past 3 years.
Frank Kostoplis - Fair Lawn
Frank’s Auto Repair
“We have tried 2 or 3 other New Resident services and we did not get near the response as we get from Town Hall Guide. We love the service”
Terry Sberno - Morris Plains
Terry’s Pet Spot
We are extremely satisfied with your Program. We have been getting new clients each and every month.
Grace Jimenez - Caldwell
Elite Hair Team
To this day, the best advertising I have ever done!
Frank Fresco - Maplewood
South Orange Friendly Service
I have been getting in more Gift Cards than I had expected!
Violeta Herrera - Garfield
Violeta’s Flower Shop
“We get a great response from you guys. I always strike up a conversation with the new families. We are making new friends and new customers each month”
Dave Wavre - Springfield
TD Pizza
I am very happy with the Town Hall program. It’s a wonderful thing that you are doing and has been working extremely well for us. I love the presentation.
Jack Sherwood - Montclair
Mexicali Rose
I love it, I love it, I absolutely love it…….and I don’t like anything!
Andrea Gianoglou - Lincoln Park
A to Z Pet Grooming
Monthly New Movers
(Potential Customers)
Join Town Hall’s WEEKLY
Welcoming Program
Make your New Neighbors your next Local, Loyal Customers
Town Hall new mover marketing programs help you grow your base of local & loyal customers each week.
Our weekly targeted and trackable new resident marketing campaigns will place you in direct contact with new movers and new homeowners when they are actively establishing purchasing patterns in their new community.
Studies have shown that:
New Movers are 5X more likely to become repeat customers
New Residents establish an average of 71 new business relationships in the first few months in their new community
Newcomers spend more on goods and services in their first six months than established residents spend in two years
New Movers are 80% more likely to try out new businesses and products in the weeks and months following a relocation
85% of movers will use the FIRST vendor that contacts them
93% of new movers take advantage of an offer from a local business that took the time to welcome them to the community
Improve Your Digital Presence
…MARKET TO NEW MOVERS WHERE THEY LIVE ONLINE
Town Hall “Digital Mover” programs are an industry first that enables you to reach this highly targeted group of new movers and new homeowners by contacting the exact same custom audience through USPS mail, social media, IP address/display advertising campaigns and email.
More about New Movers…….
New Movers are not only a high-spending group, they are also in a transitional stage which makes them more open to developing new brand loyalties.
In fact, new mover annual expenditures exceed $150 billion and studies have shown that they are five times more likely to become long-term customers if you reach them first. Within the first 180 days, new homeowners spend $9,700 on items for their new home and spend more within the first six months than the average consumer spends in three years.
As a result of their relocation, new movers need to find new local providers for the everyday products and services in their new community including:
Hair Salon
Dentist
Auto Repair
Grocery Store
Dentist
Veterinarian
Nail Salon
Deli / Bagel Shop
Daycare
Pharmacy
Car Wash
Dry Cleaner
Pizzeria
Day Spa
Bar & Grill
Bakery
Florist
Chiropractor
Spirits
Etc…
The most popular single purchases for new movers include by percentage:
Home Improvement -78%
Furniture – 58%
Home Décor – 52%
Flooring – 39%
Home Entertainment – 26%
Home Security – 19%
Bedding / Linens – 36%
Lawn Equipment and Outdoor Tools – 34%
Computers – 18%
In another study by Hitwise, the top websites new movers visit compared to the average population include utilities, government sites, building and construction, and health insurance. According to the research, life events are strong tied to home moves and this group is 2.4 times more likely to visit wedding sites and 2.1 times more likely to visit baby sites.
New movers respond well to marketing programs including digital and traditional direct mail marketing to help them identify new local sources for the goods and services that they need.
In research by Epsilon, consumers were asked about their attitudes towards information sources for finding new products, services, and establishments. According to the survey, new movers strongly agreed or somewhat agreed with the following statements:
77%- I used the internet for move related information because it was the fastest.
75% – I preferred to talk to someone in person about move related topics because I could ask more questions that applied to me.
70% – I kept move related information to refer back to when I was ready.
59% – Online information was more helpful than what I received in the mail.
The top influencers on moving-related decisions depend on the type of service or product the consumer is researching. For example, 32% use online resources when searching for a moving company while 43% prefer visiting a company in person for major purchases.
Movers want to get to know their neighborhood. One way they do this is by conducting “Near Me” searches. Movers are 88% more likely than the average consumer to use the phrase “near me” when searching online.
Top searches according to Hitwise include:
Direct mail is still a great choice for reaching new movers, especially new homeowners whose mailboxes are still relatively empty. 80% of new movers will redeem coupons from merchants before, during, and after the move so the use of direct mail by sending enticing offers, discounts, freebies, and other valuable rewards to encourage consumers to try out new services and products is very effective.
When searching for new businesses and services, new movers clearly do not depend on one channel alone for research. They use a variety of channels, depending on what they are looking for and what stage they are at in the moving process. They may head to the Internet to research a new service provider, see a direct mail piece from another company, and then finally respond to an email offer.
The research is clear. The more channels you use to reach new movers, the more new movers you will reach providing you the opportunity to turn them into new local, loyal customers.
Town Hall is a mutli-channel, turn-key New Mover Marketing Solution!
