I am very happy with the Town Hall program. It’s a wonderful thing that you are doing and has been working extremely well for us. I love the presentation.
Mexicali Rose
I have been getting in more Gift Cards than I had expected!
Violeta’s Flower Shop
“We get a great response from you guys. I always strike up a conversation with the new families. We are making new friends and new customers each month”
TD Pizza
Town Hall has worked very well for us. We were so happy with the new customers that it brought in that we added our second location after 4 months with our first store.
“I just wanted to say “thank you” for sharing our Facebook posts all the time and being so supportive. We have gotten many new guests from the Town Hall Guide and they have turned into guests who reschedule. Thank you again!”
Salon 9:13
It’s a nice welcome for anyone moving into the neighborhood and its working very well for us.
Elysium Salon & Spa
“This pinpointed targeted marketing to New Residents is the BEST marketing we have ever done! Our customer conversion rate is 25% to 35% every month! In our market, we mail out to 122 New Residents monthly, so that’s up to 42 brand new customers we are seeing each month! No other form of marketing we have ever used produces anything like Town Hall. I am so excited about these results that today I have added another Zip Code to our original program and referred a dear friend that owns a Restaurant in the area too. Thank you Town Hall.”
Cuppa Austin Coffee
“Thanks Town Hall for allowing us to utilize your business to get our Family Physician’s Clinic name out and well known in this community. Being a new clinic, it has been very effective and has served us well this past year!”
Crystal Falls Family Medicine
We previously used Welcome Wagon and Town Hall has proven to be much more effective!
Rustic Mill
New Mover Marketing
Digital New Mover Marketing
Monthly New Movers
(Potential Customers)
Join Town Hall’s WEEKLY
Welcoming Program
Make your New Neighbors your next Local, Loyal Customers
Contact New Movers
…BEFORE THEY FIND YOUR COMPETITION.
Town Hall new mover marketing programs help you grow your base of local & loyal customers each week.
Our weekly targeted and trackable new resident marketing campaigns will place you in direct contact with new movers and new homeowners when they are actively establishing purchasing patterns in their new community.
Studies have shown that:
- New Movers are 5X more likely to become repeat customers
- New Residents establish an average of 71 new business relationships in the first few months in their new community
- Newcomers spend more on goods and services in their first six months than established residents spend in two years
- New Movers are 80% more likely to try out new businesses and products in the weeks and months following a relocation
- 85% of movers will use the FIRST vendor that contacts them
- 93% of new movers take advantage of an offer from a local business that took the time to welcome them to the community
Improve Your Digital Presence
…MARKET TO NEW MOVERS WHERE THEY LIVE ONLINE
Town Hall “Digital Mover” programs are an industry first that enables you to reach this highly targeted group of new movers and new homeowners by contacting the exact same custom audience through USPS mail, social media, IP address/display advertising campaigns and email.
More about New Movers…….
New Movers are not only a high-spending group, they are also in a transitional stage which makes them more open to developing new brand loyalties.
In fact, new mover annual expenditures exceed $150 billion and studies have shown that they are five times more likely to become long-term customers if you reach them first. Within the first 180 days, new homeowners spend $9,700 on items for their new home and spend more within the first six months than the average consumer spends in three years.
As a result of their relocation, new movers need to find new local providers for the everyday products and services in their new community including:
- Hair Salon
- Dentist
- Auto Repair
- Grocery Store
- Dentist
- Veterinarian
- Nail Salon
- Deli / Bagel Shop
- Daycare
- Pharmacy
- Car Wash
- Dry Cleaner
- Pizzeria
- Day Spa
- Bar & Grill
- Bakery
- Florist
- Chiropractor
- Spirits
- Etc…
The most popular single purchases for new movers include by percentage:
- Home Improvement -78%
- Furniture – 58%
- Home Décor – 52%
- Flooring – 39%
- Home Entertainment – 26%
- Home Security – 19%
- Bedding / Linens – 36%
- Lawn Equipment and Outdoor Tools – 34%
- Computers – 18%
In another study by Hitwise, the top websites new movers visit compared to the average population include utilities, government sites, building and construction, and health insurance. According to the research, life events are strong tied to home moves and this group is 2.4 times more likely to visit wedding sites and 2.1 times more likely to visit baby sites.
New movers respond well to marketing programs including digital and traditional direct mail marketing to help them identify new local sources for the goods and services that they need.
In research by Epsilon, consumers were asked about their attitudes towards information sources for finding new products, services, and establishments. According to the survey, new movers strongly agreed or somewhat agreed with the following statements:
- 77%- I used the internet for move related information because it was the fastest.
- 75% – I preferred to talk to someone in person about move related topics because I could ask more questions that applied to me.
- 70% – I kept move related information to refer back to when I was ready.
- 59% – Online information was more helpful than what I received in the mail.
The top influencers on moving-related decisions depend on the type of service or product the consumer is researching. For example, 32% use online resources when searching for a moving company while 43% prefer visiting a company in person for major purchases.
Movers want to get to know their neighborhood. One way they do this is by conducting “Near Me” searches. Movers are 88% more likely than the average consumer to use the phrase “near me” when searching online.
Top searches according to Hitwise include:
Direct mail is still a great choice for reaching new movers, especially new homeowners whose mailboxes are still relatively empty. 80% of new movers will redeem coupons from merchants before, during, and after the move so the use of direct mail by sending enticing offers, discounts, freebies, and other valuable rewards to encourage consumers to try out new services and products is very effective.
When searching for new businesses and services, new movers clearly do not depend on one channel alone for research. They use a variety of channels, depending on what they are looking for and what stage they are at in the moving process. They may head to the Internet to research a new service provider, see a direct mail piece from another company, and then finally respond to an email offer.